Privacy Policy
Official Data Protection & Privacy Statement • Ambrai Restaurant & Amet Haveli
This privacy policy sets out how Ambrai Hospitality LLP uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
* Ambrai Hospitality LLP may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are satisfied with any changes.
1. What Information We Collect
We may collect the following guest information during online bookings, inquiries, or newsletter subscriptions:
- Full Name and Job Title
- Contact information including Email Address and Phone Number
- Demographic information such as Postcode, Guest Preferences, and Dining Interests
2. What We Do With the Information We Gather
We require this information to understand your needs, provide a seamless dining & hospitality experience, and specifically for the following reasons:
- Internal Record Keeping: Maintaining accurate table reservation records and hotel guest logs.
- Service Improvements: Utilizing guest feedback to refine our Mewari gastronomy, service quality, and facility offerings.
- Promotional Updates (Opt-in): Periodically sending promotional emails about new seasonal menus, special candlelit dining offers, or holiday packages (you must opt-in to receive this service).
- Guest Communication: Contacting you by email, phone, or mail regarding your reservation updates.
- Website Customization: Customizing our digital experience according to your preferences.
3. Data Security & Protection Protocols
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
4. How We Use Cookies & Credit Card Security
A cookie is an element of data that a website can send to your browser, which may then store it on your system. We use cookies on some of our pages to store your preferences and record session information to ensure a personalized service level.
Please be assured that your credit card number will NEVER be saved or stored on our servers for security reasons. You must type your credit card number each time you confirm a reservation or transaction.
You can adjust settings on your browser so that you will be notified when you receive a cookie or request not to receive cookies. However, cookies allow you to take advantage of essential website features, and blocking cookies may prevent certain interactive features from functioning properly.
5. Links to Other Websites
Our website may contain links to enable you to visit other websites of interest easily (e.g. tourism boards or map portals). However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement.
6. Controlling Your Personal Information
- No Selling of Data: We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.
- Access to Information: You may request details of personal information which we hold about you under the Data Protection Act / applicable privacy laws.
- Information Corrections: If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Ambrai Hospitality Privacy Officer
For privacy inquiries or data update requests: Email reservations@ambrai.in or call 0294-2431085